It is this community spirit that drives the organization and its employees forwards. And it is possible that no other Goodwill worker has embodied the non-profit’s ethos better than Keyes did that summer day. She was diligently going about her daily duties when she discovered something truly mind-blowing.
As the assistant manager was sorting through the store’s recently donated goods, she reached into a nondescript shopping bag and pulled out a purse. Thinking that the modest-looking black handbag was unusually heavy, Keyes decided to check if there was anything inside. That is when she made the incredible discovery.
The middle-aged woman opened the purse to find something you would reasonably expect to see in such an item – just not in such large quantities. The find was so unbelievable that at first Keyes just didn’t think it could be real. In fact, the Goodwill worker thought that she was being pranked by unseen tricksters.