August 7, 2017, started like any other working day for Staten Island mailwoman Lisa Sweeney. But that soon changed when she arrived to deliver the mail at 87-year-old Marie Boyer’s house in Westerleigh. Here, Sweeney saw mail piled up inside Boyer’s box and her trash cans out in the street. Acting on instinct, she decided to call 911 straight away.
Like so many other postal workers across America, Lisa Sweeney is a familiar face to her local community. In fact, she’s worked the same mail route for more than a decade. And as a result of that familiarity, the 51-year-old has grown to know the faces and routines of the 400 or so residents she delivers to as well.